Our experienced virtual team enables you to outsource specific tasks so that you can focus on increasing revenue. CBA's customized services are provided by assessing each clients' individual needs, including:
- General Administrative Services
- Competitive and Business Research
- Law Firm Legal Assistant Support
- Social Media & Marketing Support
General Administrative Services
- Preparation of business, legal, and corporate documents
- Conversion of PDF documents into Word formatted documents
- Fulfillment email to prospective and existing clients
- Email Correspondence
- Daily handle management of email correspondence
Customer Service Support
Professional Customer Service Solution Services available to fit your needs. We provide superior phone etiquette and services to your clients.
- Virtual Receptionist - You will be provided a designated phone line and voice mail assigned to your business.
- Inbound Customer Service - Professional Customer Service Representatives to handle inbound calls during normal business hours.
- Outbound Customer Service - Outbound calls to provide client care to your existing customer base.
Legal Assistant Support
Providing administrative and client care support to law firms. We provide the support you need for your projects so that you can increase your billable hours.
- Corporate Document Preparation- Preparation of corporate legal documents including Plaintiff Fact Sheets.
- Client Intake - Outbound Client Intake and completion of client questionnaires to assist with Mass Tort and Class Action Litigation. We will speak to your clients when they are interested in retaining your services. We will handle the preliminary questionnaires needed to obtain information from the prospective client.
- Medical Record Status Checks - Our team can handle the process of Medical Records requests. This service includes the ordering, reviewing and follow up process with Medical Records Departments and Health Information Management Companies.
- Incorporation Services - Outsourced preparation and filing of business entity formation documents and Employer Identification Number Obtainment (EIN) . We will handle the preparation and filing of the documents so that you do not have to.
Social Media & Marketing Support
Market Research - We can quickly compile market research for your marketing and sales campaigns, and business plans and provide you competitive data within your industry.
Social Media Support
- Providing support for your social media strategy.
- Adding content to business Social Media including Facebook, Twitter, and LinkedIn
- Creating Professional LinkedIn Profile to increase your visibility.